Ordering by phone 1-800-304-2787
You can call us toll free (orders only please) Monday-Friday between 8:00 a.m. and 5:00 p.m. C.S.T. to place your Visa or Mastercard order. Before you call please have your credit card number and expiration date handy. If you have any questions please call us at (417) 753-2971 during office hours. Sorry, we do not ship C.O.D.
Ordering by fax (417) 753-5079
Naturally, our fax is on duty 24 hours a day, 7 days a week, 365 days a year. It never collects overtime, which helps us to keep your costs lower. Please be sure to provide us with your credit card number and expiration date and a phone number where you can be reached during the day in case we have any questions.
Ordering by mail
Simply fill out the attached order form, remembering to add the appropriate freight charges. If you have already used the order form included in the catalog please feel free to use a sheet of paper and include your shipping address (and mailing address if it is different) and telephone number. Payment may be made by check, money order or credit card. All payments must be in U.S. funds.
Shipments to Canada are payable in U.S. funds only. Please add $2.50 to the freight charges to cover the higher shipping costs. Orders will be sent with either the postal service or UPS.
International Orders (It's A Small World...)
After all, we ship around the world every week. We are thrilled to be able to share our style of decorative painting with artists in Japan, Australia, South America, Europe and all points in between. The fax machine seems to be the most efficient way to receive international orders. Our fax number is (417) 753-5079. We can only accept Mastercard or Visa for foreign orders. Shipments are sent through the postal service so please indicate your preference for surface or air mail. We will attempt to follow your wishes but keep in mind that we are sometimes unable to insure a package unless it is mailed a certain way and in some countries we will not ship an uninsured package. You will be billed the actual postage charges plus a $2.50 security/export fee.
In a rush?
We usually ship orders received by 2:00 p.m. on the very same day- and at no extra charge. So never fear, we¼re pretty fast. If you need your order right away we can ship it UPS 2nd Day Air anywhere in the continental United States. The cost is only $10.00 extra per package. Only in-stock items will be shipped air freight; back orders (which are rare) will be shipped through our normal carriers.
Delivered This Week
Most orders are shipped the day they are received and should arrive at their destination within a week after the order was placed. Normal delivery time in the United States is four to five business days.
Receiving duplicate catalogs? Please notify us.
We promise we're not doing it on purpose. Please give your extras to a friend and help us reduce waste and costs by informing us of the incorrect address to be removed from our mailing list.
Problem? Oh no, we hope not...
If for some reason there is a problem with your order (you receive the wrong item or something is damaged, etc.) please let us know immediately. A satisfied painter is a happy painter, right?